Report - Usability Test

REPORT

            The final step is to put the test result and recommendations in writing. The most important thing to keep in mind when organizing a report, think in terms of improvement ideas, not criticism [Tognazzini]. It is very important to arrange the report in this fashion because if the report will only indicate problems then the management will still have the list of unorganised information or problems and no solutions [McKraken]. I suggested solutions in the report about the problems which we found out during the usability testing.

Ø  The heading was good in red colour it would be great if all the letters are big

Ø  User thinks it is better to have company logo on each page.

Ø  Consistency was not maintained, there should pictures on all the pages in the header or there should be none.

Ø  There should be more section on the website including sports.

Ø  Too much information on the homepage making it difficult to digest all the information it is better to organise it

Ø  The links are broke on the pages that need to be fixed.

Ø  Visitors would be happy if they can search something on website, the search option must be included.

Ø  If there is no information available on the page it is better not to publish that page to publish it leads to frustration and users might not come back to visit the site.

Ø  There should be hyperlink on heading/headlines of news.

Ø  The section of recent news will make it easy for the user to get the latest news.

Ø  Technology section should be added to help everyone learn about technology and new gadgets

Ø  Picture size should be limited to 60K for faster loading

Ø  CSS must be used to present the content and avoid HTML tag's attributes and elements.

Ø  Weather report should be included for the local community.

Ø  The news paper's important information should be available for download.

Ø  Most users preferred to have music on the website and some free stuff for visitors to visit the site continuously.

Ø  Add feedback pages that some actions has been performed or an error occurred.

Ø  Must add adequate error messages and provide help to prevent this to happen again.

            Griddex Solutions recommend all these solutions to make the website better and user friendly so users can interact with the website and visit constantly.